Republic Wireless' response to COVID-19
In response to this unprecedented time, we've prepared a few measures to help those impacted by the Coronavirus pandemic. Read the letter from our CEO, Chris Chuang and read more about what we're doing below.
First, if you have been financially impacted by illness or by the economic measures being taken across the nation and need a little extra time to pay your bill, please let us know, and we can work with you on a solution to keep your service going. And, of course, we will continue to maintain our normal policy of not charging late fees.
Republic Wireless was founded on a Wi-Fi first mentality, but we understand that some of you may need more cellular data than usual due to internet outages or other unusual circumstances. We’re working tirelessly with our network partners to bring you an option to increase your current data in order to stay connected.
For members on our My Choice plan - Unlimited Data Lift**:
From now through April 19, 2020, if you currently have cell data on your phone - either through a recurring plan, or you've purchased data during this bill cycle - you can make it unlimited for the remainder of your current bill cycle for $20. For more information, and to learn how to add the unlimited data life, click here.
For members on our Legacy plans (1.0 or Republic Refund (2.0))
We're continuing to work on bringing you an option to increase your data. We'll post an update here once we have more information.
More Budget Certainty and Savings
In the face of these uncertain economic times, we know some of our members are looking for more certainty and savings in their family budgets. For a limited time, members who choose our annual payment option* will receive 3 months of free service. This option allows you to receive a 25% discount on your service when you pay for the year. Learn more about the annual payment option.
Yes! The data option will work as a one-time data addition to your already existing data plan and will be automatically removed at your next bill cycle date when your monthly data normally resets.
Can I take advantage of both the annual payment option and the data option?
Frequently asked questions
Please visit help.republicwireless.com where you can read articles about our plans, service, and resolving issues. There, you can also open a ticket, message an expert customer, or start a chat with a member of our Help team.
How can I get help?
This page will continuously be updated with any new information about our response or available options. Depending on the update, we may also send additional communication via email.
How will new information be shared?
© 2020 Republic Wireless
*For a limited time, get 12 months of service for the price of 9 when you pay annually. Annual payment will renew in 2021 at our regular annual payment price. Opt-out of auto-renew at any time. Prices do not included taxes and telecom fees.
**The offer (“Offer”) is available for one billing cycle only. Offer one per phone line. Eligible Participants must choose and pay for the Offer by or on April 19th at 11:59 p.m. PT. Eligible Participants are as follows: You must be on a Republic Wireless “My Choice” Plan with at least 1GB of cellular data already included or have purchased at least 1GB of cellular data in the month in which you sign up for the Offer (1.0 and 2.0 Republic Wireless customers are not eligible). The Offer is as follows: For twenty ($20) dollars (this amount is in addition to your normal My Choice Plan charges), plus taxes and telecom fees, you can choose to purchase the Offer, which will provide you with up to 30GB of high speed cellular data for one billing cycle period (data after 30GB may be slowed). Unused data can not be rolled over and will be lost. The Offer is only valid for one billing cycle and can not be renewed for any subsequent billing cycles. At the end of the Offer period, you will be returned to the My Choice Plan you were on prior to purchasing the Offer. Republic reserves the right to modify or cancel this offer at any time.